The Aviation Consumer Protection Division (ACPD) operates a complaint handling system for consumers who experience air travel service problems

Aviation Consumer Protection Division
Address:

U.S. Department of Transportation
400 7th Street, S.W.
Washington, D.C. 20590

Aviation Consumer Protection Division
Email:

airconsumer@dot.go
Aviation Consumer Protection
Division on the web:
http://airconsumer.ost.dot.go/
problems.htm

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