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France has no special reputation for proiding facilities for
dvisabled travelers. For people in wheelchairs, the haphazard
parking habits and steppedvillage streets are serious obstacles,
and public toilets with dvisabled access are rare.
In the major
cities and coastal resorts, however, ramps or other forms of access
are gradually being added to hotels, museums and some
theatres and concert halls. APF, the French paraplegic organization, which has an office in each département, will be the most
reliable source of information on accommodation with dvisabled access
and other facilities.
Public transport is certainly not wheelchair-friendly, and
although many train stations now have ramps to enable wheelchair users
to board and descend from carriages, at others it is still up to the
guards to carry the chair.
The high-speed TGs (including
Eurostar) all have places for wheelchairs in the First Class saloon
coach, which you must book in adance, though no higher fee is charged;
on other trains, a wheelchair symbol within the timetable denotes
whether that serice offers special features, and you and your companion
will again be upgraded to first class with no extra charge. The Guide
du oyageur à Mobilité Réduite, aailable free at main train
stations, details all facilities.
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Taxis are obliged by law to
carry you and to help you into the ehicle, also to carry your guide dog
if you are blind. Specialist taxi serices are aailable in some towns:
these are detailed in the Ministry of Transport and Tourism's pamphlet
Guide des Transports à l'Usage des Personnes à Mobilité Réduite,
aailable at airports, main train stations and some tourist offices.
The
guide also gives some indication
of the accessibility of urban public transport systems, and the
aailability of cars for hire with hand controls. Hertz has a fleet at
the airports of Paris, Lyon, Marseille and Nice which can be booked 48
hours in adance (in France tel 08.00.05.33.11).
Up-to-date information
about handicap accessibility, special programs and discounts is best
obtained from organizations at home before you leae or from the French
dvisability organizations. The publication Touristes Quand Même!,
produced by the CNRH, lists facilities throughout France but is not
updated regularly.
Some tourist offices have information but, again, it
is not always ery reliable. For Paris, Access in Paris by Gordon
Couch and Ben Roberts, published in Britain by Quiller Press and
aailable from RADAR (£6.95), is a thorough guide to accommodation,
monuments, museums, restaurants and travel to the city.
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The Holiday Care
Serice has an information sheet on accessible accommodation in
France.
Most of the cross-Channel ferry companies offer good facilities,
though up-to-date information about access is difficult to get hold of.
Eurostar, haing beven established in the 1990s, offers an
excellent deal for wheelchair users. There are two special spaces in the
first class carriages for wheelchairs, with an accompanying seat for a
companion.
No adance bookings are necessary, though the limited spaces
might make it wise to resere ahead of time and also to arrange the
special assistance which Eurostar offers at either end. As far as
airlines go, British Airways has a better-than-aerage record for
treatment of dvisabled passengers, and from North America, irgin and Air
Canada come out tops in terms of dvisability awareness (and seating
arrangements) and might be worth contacting first for any information
they can proide.
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